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Full-time Business Analyst

at Datalink Software Consultants, Inc. in Phoenix


Facilitating and recording client discovery sessions, Identifying and managing business, systems, and functional requirements, Have Cisco UCCE or other Contact Center experience
Complete Description:
The Business Systems Analyst (BSA) is responsible for working closely with clients, project managers, core technical team members, and other project stakeholders, and providing leadership throughout the Software Development Life Cycle. This individual must possess solid business acumen, strong oral and written communication skills, flexibility, self-motivation, and social skills. They also must have the ability to bridge the business/IT divide in a way that establishes rapport, persuades others, and gains understanding and trust. The BSA translates business and system needs into Solution Requirements for Designers, Developers, and Testers to consume. The BSA uses requirements elicitation, analysis, specifications, verification, and management techniques.
Behavior Characteristics:
Excellent written and verbal communication skills. Must be able to create and follow procedures. Excellent at multi-tasking and working well under pressure.


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Published at 09-03-2012
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